.wf-chat{--wf-chat-brand:#0b1f3a;position:fixed;right:20px;bottom:20px;z-index:9999;font-family:inherit}.wf-chat__launcher{position:relative;width:60px;height:60px;border-radius:50%;border:none;background:var(--wf-chat-brand);color:#fff;font-size:28px;line-height:1;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;transition:transform .15s ease}.wf-chat__launcher:hover{transform:scale(1.06)}.wf-chat__badge{position:absolute;top:-4px;right:-4px;background:#e11d48;color:#fff;font-size:12px;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;font-weight:700}.wf-chat__panel{position:absolute;right:0;bottom:74px;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 12px 40px rgba(0,0,0,.28);display:flex;flex-direction:column;overflow:hidden;animation:wf-chat-in .18s ease}@keyframes wf-chat-in{0%{opacity:0;transform:translateY(12px)}}.wf-chat__header{background:var(--wf-chat-brand);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between}.wf-chat__header strong{display:block;font-size:15px}.wf-chat__status{font-size:12px;opacity:.9;display:flex;align-items:center;gap:6px}.wf-chat__status:before{content:"";width:8px;height:8px;border-radius:50%;background:#9ca3af}.wf-chat__status--online:before{background:#22c55e}.wf-chat__close{background:none;border:none;color:#fff;font-size:24px;cursor:pointer;line-height:1}.wf-chat__body{flex:1 1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#f7f9fc}.wf-chat__msg{max-width:82%;padding:9px 12px;border-radius:14px;font-size:14px;line-height:1.4;position:relative}.wf-chat__msg p{margin:0;white-space:pre-wrap;word-break:break-word}.wf-chat__msg--agent{align-self:flex-start;background:#e9edf3;color:#111;border-bottom-left-radius:4px}.wf-chat__msg--customer{align-self:flex-end;background:var(--wf-chat-brand);color:#fff;border-bottom-right-radius:4px}.wf-chat__msg--system{align-self:center;background:transparent;color:#6b7280;font-size:12px}.wf-chat__agent-name{display:block;font-size:11px;font-weight:700;opacity:.7;margin-bottom:2px}.wf-chat__tick{font-size:10px;opacity:.7;margin-left:6px}.wf-chat__attachment{display:inline-block;margin-top:4px;font-size:12px;color:inherit;text-decoration:underline}.wf-chat__typing{display:flex;gap:4px;align-items:center}.wf-chat__typing span{width:7px;height:7px;border-radius:50%;background:#9ca3af;animation:wf-chat-bounce 1s infinite}.wf-chat__typing span:nth-child(2){animation-delay:.15s}.wf-chat__typing span:nth-child(3){animation-delay:.3s}@keyframes wf-chat-bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-5px)}}.wf-chat__error{margin:0;padding:8px 14px;background:#fef2f2;color:#b91c1c;font-size:12px}.wf-chat__form{border-top:1px solid #e5e7eb;padding:10px}.wf-chat__intake{display:flex;flex-direction:column;gap:6px;margin-bottom:8px}.wf-chat__intake input{padding:8px 10px;border:1px solid #d1d5db;border-radius:8px;font-size:13px}.wf-chat__compose{display:flex;gap:8px;align-items:flex-end}.wf-chat__compose textarea{flex:1 1;resize:none;border:1px solid #d1d5db;border-radius:10px;padding:9px 12px;font-size:14px;font-family:inherit;max-height:96px}.wf-chat__compose button{background:var(--wf-chat-brand);color:#fff;border:none;width:40px;height:40px;border-radius:50%;cursor:pointer;font-size:16px}.wf-chat__compose button:disabled{opacity:.5;cursor:default}.wf-chat__file-input{display:none}.wf-chat__attach-btn{background:transparent!important;color:#6b7280!important;border:1px solid #d1d5db!important;width:40px;height:40px;border-radius:50%;font-size:16px;cursor:pointer;flex:0 0 auto}.wf-chat__attach-btn:hover:not(:disabled){color:var(--wf-chat-brand)!important;border-color:var(--wf-chat-brand)!important}.wf-chat__pending{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.wf-chat__pending-chip{display:inline-flex;align-items:center;gap:4px;font-size:12px;background:#eef2f7;color:#374151;border-radius:12px;padding:4px 8px;max-width:100%}.wf-chat__pending-chip button{background:none;border:none;color:#9ca3af;cursor:pointer;font-size:15px;line-height:1;padding:0 2px}.wf-chat__pending-chip button:hover{color:#ef4444}.wf-chat__alt{display:flex;gap:12px;padding:8px 14px 12px;border-top:1px solid #f0f0f0}.wf-chat__alt a{font-size:13px;color:var(--wf-chat-brand);font-weight:600;text-decoration:none}@media (max-width:480px){.wf-chat{right:12px;bottom:12px}.wf-chat__panel{width:calc(100vw - 24px);height:calc(100vh - 90px);bottom:70px}}.wf-wa-fab{position:fixed;right:20px;bottom:90px;z-index:9998;width:56px;height:56px;border-radius:50%;background:#25d366;color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 20px rgba(0,0,0,.22);transition:transform .15s ease}.wf-wa-fab:hover{transform:scale(1.06)}@media (max-width:480px){.wf-wa-fab{right:12px;bottom:80px;width:50px;height:50px}}