Tech4service Ltd

Follow These Steps before Bringing Your Mac in for Repair

If the keys on your MacBook Pro aren’t responding, there’s a crack in the screen, or the battery no longer holds enough charge to be useful, you should consider Mac Repair, which involves bringing the Mac to an Apple Store or an Apple Authorized Service Provider or shipping it back to Apple.

Some of the steps you should consider before your Mac Repair are as follows:

  1. Make a backup of your Mac: The one thing you must do is backup your data before your Mac Repair. No guarantee can be made that you will receive the same Mac with the same internal storage back. Because you’re already backing up, this should primarily consist of updating your backups. If your Mac laptop can’t be used because of a broken keyboard or trackpad, keep in mind that you can connect an external keyboard and mouse.
  2. Allow Guest Access: In some cases, the repair technician may require to verify that your Mac functions normally after your Mac Repair— imagine trying to verify that each key on the keyboard works. If at all possible, do not give a repair technician your admin password because this gives them complete access to all of your data. Instead, navigate to System Preferences > Users & Groups. Click the lock icon in the lower left corner to unlock the preference pane. In the sidebar, select Guest User and then “Allow guests to log in to this computer.” Also, in Login Options, make sure that Automatic Login is turned off and that the Display Login Window As option is set to List of Users.
  3. Disable Find My Mac: Apple claims that it cannot repair a Mac with Find My Mac enabled, presumably because Activation Lock prevents certain types of fixes, but some have pointed out that this need is also useful for proving ownership of the Mac and knowledge of the necessary Apple ID password. Regardless, it’s simple to disable. Uncheck the box next to Find My Mac in System Preferences > Apple ID > iCloud. When you get your Mac back, remember to turn it back on.
  4. Disable Your Firmware Password: Few people enable a firmware password, and Apple silicon does not support them, while if you have an older Intel-based Mac with a firmware password enabled, you must disable it before performing a Mac Repair. To do so, launch macOS Recovery, go to Utilities > Startup Security Utility or Firmware Password Utility, turn off the firmware password, and then enter it when prompted. Restart your Mac after quitting the utility.
  5. Deauthorize Your Computer for iTunes Store Purchases: You are not required to deauthorize your Mac before sending it in for repair, but it may save you some trouble later on. Certain types of repairs may alter the identity of the Mac to the point where it is no longer authorized but consumes one of your five authorizations. Authorizing another Mac may necessitate deauthorizing all of your computers, which you can only do once a year. Fortunately, deauthorizing a Mac is simple. Select Account > Authorizations > Deauthorize This Computer in either the Music or TV apps. Sign in with your Apple ID and, when prompted, click Deauthorize. When you get the Mac back, you can authorize it again through the same submenu.


The above blog teaches you in detail what steps you must follow before going to a technician for your Mac Repair. Tech4Service Canada has certified and experienced technicians who can repair your Mac very efficiently. They offer excellent service at a great price.

Leave a Comment

Your email address will not be published. Required fields are marked *

Need Free Tech Tips ?
Need Free Tech Help?
Verified by MonsterInsights